Michael A. Smith | Employment

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AssociationWare, Arkport, New York
Principal and Founder, 2003 to present
Consulting business specializing in web-to-database application development and hosted turn-key solutions for non-profits, primarily online conference registration.

wcities, London, England
Director of Data Systems, 2000 to 2002
Principal designer and developer of multi-lingual content management system used to gather and maintain location-based data from major cities around the world. Data thus collected is output through various channels, including XML, HTML, WML and SMS. Responsible for system design/administration, database schema design, ongoing application development and team leadership.

digitalNATION (now NTT/VERIO), Alexandria, Virginia
Site Development Engineer, 1997-1999
Senior Unix application developer at the then-largest dedicated server hosting facility in the world. Responsible for custom programming of Internet applications using a diverse collection of tools: C, PHP, ASP, Perl, PostgreSQL, MySQL, MS SQL Server, etc... System administration for Sun Solaris and Linux web servers. Typical tasks include database integration, e-commerce and authentication systems.

National Association for College Admission Counseling, Alexandria, Virginia
WebMaster, 1995-1997
Responsible for maintaining and updating web site for this active trade association, plus developing and implementing plans for expansion of web presence including multimedia, electronic commerce, and a downloadable reference library for members. Responsibilities also include troubleshooting a 40-node Novell network, plus support of Mac and PC software and hardware.

Gallows Hill Bookstore, Hartford, Connecticut
Manager, 1995
Marketing Coordinator, 1993-1995
Assistant Manager, 1991-1993
Gallows Hill Bookstore, operated by Barnes & Noble, is Trinity College's academic bookstore. As Assistant Manager, responsibilities included customer relations for heavily service-oriented bookstore and training of staff. Additional duties as Marketing Coordinator included advertising and promotion of this and other stores in its region. As Store Manager, was responsible for all store operations, including hiring and firing, management of annual budget, store inventory, and payroll. Set up the store's fledgling website.

Aztec Associates Incorporated, Baltimore, Maryland
Creative Director, 1989-1991
Principal and founder of marketing and communications services company. Responsible for all aspects of day-to-day operations: accounting, client management, and development of new business. Typical assignments included graphic design, photography, copywriting, advertising placement, and turn-key trade show management.

Discovery Software International, Inc., Annapolis, Maryland
Product Manager, 1989
Customer Service Manager, 1988
Responsible for setting up and managing toll-free customer support services for this growing entertainment software company. As Product Manager, responsibilities grew to include the design, marketing, and production of new software titles.

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